Shipping policy

1. Order Processing

• Orders are processed within 1–2 business days after payment is confirmed.
• We process Monday through Friday, excluding weekends and public holidays.
• During holidays, promotions, or busy periods, processing can take up to 5 business days.
• Once your order ships, you'll get a confirmation email with your tracking number.

2. Delivery Times

Delivery estimates start after your order has been processed and shipped:

Destination	Estimated Delivery
🇺🇸 United States	5–10 business days
🇨🇦 Canada	6–12 business days
🇬🇧 United Kingdom	5–10 business days
🇦🇺 Australia	6–12 business days
🇪🇺 Europe	6–12 business days
🌍 Rest of the World	7–20 business days

These are estimates and can shift due to customs, weather, carrier delays, or peak shopping seasons.

3. Shipping Costs

• FREE standard shipping on every order.
• No hidden shipping fees, ever.

4. Order Tracking

Once your order ships, you'll receive a tracking number by email or text within 24–48 hours. Use it to follow your package right up to your door.

5. Incorrect Address

Please double-check your shipping address before placing your order. We can't take responsibility for orders sent to an incorrect address provided at checkout.

6. Lost or Delayed Packages

We partner with reliable carriers, but delays occasionally happen. If your order hasn't arrived within 30 days of shipment, reach out and we'll open an investigation with the carrier.

7. Customs & Import Taxes

International orders may be subject to customs duties, taxes, or import fees set by your country's authorities. These charges are the customer's responsibility.

8. Damaged Items

If your order arrives damaged, let us know within 7 days of delivery and include:

• Your order number
• Photos of the damaged item
• Photos of the packaging

Last updated: June 26, 2026